Privacy Policy
Effective Date: May 19, 2026
Welcome to NorthStar (“NorthStar,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect information you provide when visiting our website, using our services, enrolling in programs, or communicating with us. By using this website or our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Information you voluntarily provide, including:
Name
Email address
Phone number
Mailing address
Date of birth
Emergency contact information
Payment or billing information
Health and wellness information you choose to share
Automatically Collected Information
When you use our website, certain information may automatically be collected, including:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and tracking technologies
2. How We Use Your Information
We may use your information to:
Provide coaching or membership services
Schedule appointments and communicate with you
Process payments and manage billing
Respond to inquiries or support requests
Improve website functionality and user experience
Send newsletters, updates, promotions, or educational content
Maintain business records and comply with legal obligations
3. Health Information
If you voluntarily provide health-related information, we will make reasonable efforts to protect it. Please avoid sending sensitive medical information through unsecured email or website forms.
4. Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers who assist with:
Payment processing
Scheduling systems
Email communications
Website hosting and analytics
Telehealth or client management platforms
Information may also be disclosed:
When required by law
To protect legal rights or safety
In connection with a business transfer or merger
All third-party providers are expected to maintain appropriate confidentiality and security measures.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and personalize user experience. You may disable cookies through your browser settings, though some website features may not function properly.
6. Email and Marketing Communications
You may receive emails related to services, newsletters, promotions, or updates. You may opt out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly. Transactional or service-related communications may still be sent as necessary.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
9. Your Rights and Choices
Depending on your location and applicable laws, you may have rights to:
Access your personal information
Request corrections or updates
Request deletion of information
Withdraw consent for communications
Request information regarding data usage
To exercise these rights, contact us using the information below.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website or services after changes are posted constitutes acceptance of the revised policy.
11. Contact Information
If you have questions regarding this Privacy Policy, please contact:
NorthStar Heart & Metabolic Health
hello@Northstarheart.com
www.northstarheart.com
By using this website and our services, you acknowledge that you have read and understood this Privacy Policy.